General

How does it work?
It is easy and fun! Create your account and link your fitness tracker. All your activity data will automatically be synced and translated into comparable Fi...
Sun, 3 Feb, 2019 at 10:21 AM
What are points?
Points express your activity level independent of steps or distance! Fitrockr will automatically calculate Activity Points based on your activity level and...
Sun, 17 Dec, 2017 at 9:41 PM
How do leagues and rankings work?
Your league ranking is determined by your total points within each season (calendar month). At the end of each season, final ranking will be calculated. If ...
Sun, 17 Dec, 2017 at 9:41 PM
How does scoring work?
Scoring is considered final after the season ends and the 24hrs grace period for syncing expires. The grace period is to ensure that all athletes have a cha...
Sun, 17 Dec, 2017 at 9:42 PM
How do I delete my account?
Oh no, please don't go! If you are having issues with our service, please contact us at support@fitrockr.com and we'll do our best to resolve your i...
Sun, 17 Dec, 2017 at 9:43 PM
What is the Basal Metabolic Rate (BMR)?
The Basal Metabolic Rate (BMR) is the amount of energy expressed in calories that a person needs to keep the body functioning at rest.  In simple words, yo...
Sun, 31 Dec, 2017 at 10:41 AM
What is the Grace Period?
Once a competition ends (does not apply to target leagues that end as soon as target is reached), the league's 24hrs grace period begins. The grace perio...
Sun, 3 Feb, 2019 at 10:56 AM
Does Fitrockr support timezones?
Yes, it does. Once a competition ends (does not apply to target leagues that end as soon as target is reached), the league's 24hrs grace period begins. ...
Sun, 3 Feb, 2019 at 10:57 AM
How does the Leaderboard work?
The Leaderboard assigns one point for each category achieved. Examples: User finished the season within top 40 -> he gets 1 point User finished the s...
Sun, 3 Feb, 2019 at 11:13 AM