Fitrockr Support Portal

Registration 2

• Why do you need personal attributes like age, gender, weight and height?
• How do I set up an account with Apple Watch or Apple Health?

Login 3

• How do I change my password?
• Fitrockr does not accept my login and password. What should I do?
• Firefox iOS Mobile Browser does not auto fill login & password

Sync a tracker 5

• How does syncing work?
• My device is not syncing?
• Which fitness trackers are supported?
• Why is my Polar Heart Rate Monitor not syncing?
• How do I sync a Samsung device?

Setting up challenges and leagues 12

• Can I create a runners challenge or league?
• Can I create a cycling challenge or league?
• How can I edit my private league?
• What is the Global Championship challenge?
• How do Divisions work?

View all 12

Joining challenges and leagues 2

• Can a user join a league with an email other than the one he received the invitation?
• I received a league invitation, can I share it with friends?

General 9

• How does it work?
• What are points?
• How do leagues and rankings work?
• How does scoring work?
• How do I delete my account?

View all 9

Pre-requisites 2

• Do I need a fitness tracker?
• What browser can I use?

Inviting to a challenge and league 1

• How can I invite users to my private league?